My Account

• Why must I create an account?
• How do I create an account?
• How do I recover my password?
• How do I control e-mail notifications?
• How can I delete content from my account?
• How can I delete my account?

Troubleshooting ToyTalk Apps

• The app is crashing. What should I do?
• The app won't run. Why not?
• Why won't the app start playing after I create my account?
• How can I transfer my In-App Purchase to my child?

Hello Barbie

• ToyTalk Statement About Hello Barbie
• Where Can I Purchase a Hello Barbie Doll?
• Where Can I Download the Hello Barbie Companion App?
• Is the Hello Barbie Companion App Available Outside of the US?
• How do I Configure My Hello Barbie Doll?
• How Do I Add Additional WiFi Networks to My Hello Barbie Doll?
• How Secure is Hello Barbie?
• My Hello Barbie Says, “Hmm... Apparently Something Isn't Working Right. Let's Talk Later.”
• My Hello Barbie Says, “Uh Oh, I Can't Find a WiFi Network.”
• My Hello Barbie Says, “My Batteries Need to Recharge. Please Connect Me to the Charging Station.”
• The Hello Barbie Companion App Says, “Cannot Connect to the Internet,” Even Though My Internet Connection Appears to be Working Fine.

The Winston Show

• Taking photos with The Winston Show

Privacy Questions

• I have a question about privacy ...